Recent Posts

Are your ducts clean?

5/31/2021 (Permalink)

Dirty ducts This is a great example of how dirty ducts can be without proper care.

Duct cleaning can help!

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the ductwork in your facility should be a high priority. In most cases, dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home. 

SERVPRO of Southeast Portland has a service which includes inspecting the HVAC and ductwork. Keeping the HVAC and ductwork clean can potentially extend the lifespan of the equipment by allowing it to operate at peak condition, which may help you save money. Duct cleaning may not always be necessary. SERVPRO will inspect your ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help you save money and provide peace of mind on the health of your HVAC system and ductwork.

For more information on commercial duct cleaning, contact SERVPRO of Southeast Portland today! We are available any day, any time. 

What's an ERP?

3/15/2021 (Permalink)

Rainy picture of buildings Call us today!

Facility managers must always be prepared for unknown.

A SERVPRO ERP is the best way to curtail a tragedy

Not familiar with the SERVPRO Emergency READY Profile (ERP)?

This one tool can your facility management responsibilities easier.

Every facility manager knows they should have a detailed disaster plan, but coming up with one from scratch can be a daunting and time-consuming task. It’s tempting to put this job to the side and deal with the thousand other issues you have to deal with every day, rather than prepare for a potential fire.

That’s what’s great about the ERP. One of SERVPRO of S.E. Salem representatives can come to you and walk you through creating a reference document that details the important building and contact information for your property. 

The ERP can be used as a standalone document or as a supplement to any existing preparedness plan. Thinking through what to do and who to call in advance is the key to timely mitigation, which minimizes the effects of any weather-related disaster, water, or fire damage to your business. but the best part is you have a professional, knowledgeable company on the stand by! SERVPRO of S.E Salem at your service!

No matter where you live, it is important to be informed and prepared for any disaster that may occur. Though Mother Nature's is often unpredictable, the ERP is one thing we can do to help you take control before disaster strikes.

Contact SERVPRO of South East Salem to establish an Emergency READY Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, In any emergency, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of South East Salem will be ready to help make your property damage "Like it never even happened."

Always Here to Help During Your Time of Need

3/15/2021 (Permalink)

bucket with cleaning supplies Here are SERVPRO we have all the essentials to make your home or business sparkle.

SERVPRO of S.E Portland has years of experience cleaning biological contaminant.

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are certified and trained to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Certified clean experience!

If your home or business needs deep cleaning services, call the experts today
SERVPRO of S.E Portland. 

(503) 427-9535

We are Cleaning Experts!

3/15/2021 (Permalink)

Employees wearing tyvek suit When cleaning during COVID we always wear the proper PPE to keep everyone safe.

SERVPRO is Here to Help during this time of need

During this time of coronavirus, and new potentially more deadly strains of the virus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of SE Portland 503-883-8960

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

A Five-Star Experience Every Time!

3/15/2021 (Permalink)

Servpro logo with fire in the background No matter what disaster we face, SERVPRO is always here to help.

Why SERVPRO of SE Portland

Besides a natural disaster or a fire, floods can be one of the worst things that can happen to your business. It affects your employee’s productivity – fans are loud, and dehumidifiers are hot making it hard to work in conditions like that. In turn, that means that you could be losing revenue for the time that your business is closed. We know how frustrating that can be: We’ve been there before!

That’s why we work as hard as possible here at SERVPRO of SE Portland, and with equipment that’s been specially designed to make sure that the drying process is quick and easy on you and your employees so everyone can get back to work in a timely manner.

If you have experienced a water loss at your commercial space, give us a call today at 503-883-8960

Our Knowledge and Experince is Key!

3/15/2021 (Permalink)

Students and teacher in classroom Ask anyone of our trained professionals about our services!

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC, (Institute of Inspection Cleaning and Restoration Certification), industry certifications, and continuing education classes. This self-paced program includes; Crew Training, Fire Restoration, Water Restoration and Carpet and Upholstery Cleaning. Certification is awarded after successful completion of course materials and an examination.

When it comes to voluntary training the SERVPRO program is designed to be an ongoing, self-paced coaching series for a franchise's employees. E-learnings, such as video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect ensures each of our locations is trained through this 15-day hands-on course which is the foundation of the SERVPRO success. Rest assured, our staff is equipped with the knowledge to restore your property. 

Lastly, SERVPRO of Southeast Portland offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation

Springing Forward is So Rewarding, That Extra Hour of Daylight Brings the Time Needed to Tackle Home Maintenance Projects.

3/15/2021 (Permalink)

Shed with a man on lawnmover, in a yard Great weather means yard work can get done, roofs inspected and gardens planted.

The birds are chirping, and the cherry buds are blooming. It’s time to get outside and check on your home. Here at SERVPRO we wanted to discuss some very important home maintenance ideas for homeowners. Owning a home comes with great pride but knowing what to look for is not always something we are aware of. The first role of a homeowner is to make sure all preventive maintenance is done and needed repairs are made in a timely manner. Here are our top ten exterior inspections to prevent possible future water, mold or fire damage.

  1. Check your roof exterior; look to see if any shingles are missing or not properly lined. Make sure any valleys of your roof are clear of debris. Check for mold growing. Check the flashing around the chimney and anything else that sticks out of the roof.
  2. Check the roof interior; go into your attic and inspect for roof leaks, sagging or black lines. The black line is the path from where the water started.
  3. Check the fascia, gutters, downspouts, siding and corner boards on your home.
  4. Check windows, doors, decks, porches and stairs.
  5. Check your irrigation, make sure no pipes are exposed or nozzles are broken.
  6. Clear away any shrubs or trees that touch your home; to prevent rodents or insects from crawling in.
  7. Check your HVAC System, have it inspected?
  8. Check all your outside facets for leaks.
  9. Check the foundation of your home for cracks. Go in your crawl hole or into your basement to detect any water. Call SERVPRO for mold testing, if water is discovered.
  10. Check for exposed wires or broken pipes.

If you need assistance with any of the above items, reach out to SERVPRO. We are here to help! As a contractor with many certifications, we have the tools, access and knowledge to provide any work you may need! Give our office a call anytime with any questions you may have.

"COVID fatigue" is hitting hard.

3/8/2021 (Permalink)

Women wearing a blue mask Even when COVID has you down SERVPRO of Southeast Portland is here to help!

It's time to develop coping skills, which include exercise and talking about our fears and stress.

 
One description trending now is, “COVID fatigue.” It’s real and it’s strong.

Both the intensity and the length of time of COVID-19 stress takes a toll on everyone.

We’re tired of being cooped up, tired of being careful, tired of being scared. Our collective fatigue is making some people careless – one reason COVID-19 is rising sharply again in Oregon and throughout the U.S.

However, facing this fatigue is important for our personal health and for beating the coronavirus that has shaken American life so completely. Many people understand this, which adds to their exhaustion and stress.

“This is a real challenge,” said Kaye Hermanson, UC Davis Health psychologist in the Department of Physical Medicine and Rehabilitation. “There are no easy solutions.”

Abnormal is the new normal

But that doesn’t mean we don’t have paths to help ourselves and others. It starts with understanding why so many people feel frazzled. Knowing why we feel that everything is abnormal can help us feel normal.

“We know there are two kinds of stress that have long-term effects on our mental well-being and physical health – intense stress and prolonged stress,” Hermanson said. “We have both.”

Add to that the uncertainly about, well, almost everything.

“We have unknowns in every part of our lives,” she said. “At the same time, a lot of the things we generally do to cope, the things we enjoy and that give life meaning, have changed or been put off limits.”

How to cope

“We can help ourselves,” Hermanson said. “We’ve heard this before, but it’s true: It’s time to develop coping skills.” Those include:

  • Exercise: “It’s the No. 1 best thing we can do for coping,” she said. “Any exercise – even a simple walk – helps. It releases endorphins, gets some of the adrenaline out when the frustration builds up. Just getting out and moving can be really helpful for people.”
  • Talking: “This really helps, too. Just saying it out loud is important,” Hermanson said. “Find the right places and times, but do it. Ignoring feelings doesn’t make them go away. It’s like trying to hold a beachball underwater – eventually you lose control and it pops out. You can’t control where it goes or who it hits.”
  • Constructive thinking: “We may think it is the situation that causes our feelings, but actually, our feelings come from our thoughts about the situation,” she said. “We can’t change the situation, but we can adjust our thinking. Be compassionate with yourself and others. Remind yourself, ‘I’m doing the best I can.’”
  • Mindfulness and gratitude:
  • Prepare Your Home: use this time at home to get prepared this will ease your mind on being prepared. 
    • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
    • Make sure you have changed the batteries in the smoke detector.
    • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them.
    • Learn how to shut off water valves and where they are located (in case a pipe bursts).
    • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
    • If you have a wood-burning fireplace, consider storing wood and have enough on hand just incase. And, make sure you have your chimney cleaned and inspected every year.
    • Have at least one of the following heat sources in case the power goes out:
      • Extra blankets, sleeping bags and warm winter coats
      • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
      • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
      • Plan to bring pets inside.
      • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

    Follow these recommended tips and you will be prepared for those cold winters days. SERVPRO is here to keep you as safe as possible.

Why Do I Need Professional Cleaning After a Minor Fire

1/4/2021 (Permalink)

Room that is burnt Example of apartment fire and the damage it can cause.

The residues from an apartment fire are not your everyday dirt and grime. Instead of being tracked in from the outside, spills, or settled dust floats. Fire residues result from the combustion of building materials and contents inside your Portland apartment. One prevalent source of fire damage in a home or apartment is the protein-based coating from food and grease fires. This residue from a kitchen fire aggressively  adheres to surfaces, almost like a glue. It represents the dehydrated remains of food and oils and is incredibly malodorous and hard to remove.

If I Cannot See the Fire Damage Residue, Do I Need to Clean It?
We all relate to the walking past neighbors’ doorways and noticing a cooking smell that does not go away. Even without an actual fire, food odors work their way into porous materials if not vented or managed. When you add the increased temperatures of a fire burning on a stovetop with oils and proteins heating above their smoking point, your space fills with the rancid compounds into which these ingredients break down. The transparency of the residues is irrelevant, and you need professional help to remove them.

How Are Protein-Based Residues Removed?
SERVPRO of SE Portland will discern the types of soot and their cleaning solutions based on the Institute of Inspection Cleaning and Restoration Certification (IICRC) training they master. Protein-based soots respond to:

    •    Oil-based solvents
    •    Skillful use of agitation
    •    Use of abrasives, with both agitation and abrasive use and intensity increased carefully by certified technicians to ensure the affected surface can endure the cleaning
    •    The choice of thermal fogging or hydroxyl generation for malodor elimination the odor-bearing molecules require a chemical modification to lose the stench

Turn to SERVPRO of SE Portland for effective and efficient cleanup of fire damage, even if it seems minor save yourself the time and trouble and call a professional.

SERVPRO of SE Portland!

Always Here to Help!

1/4/2021 (Permalink)

Workers cleaning wearing white suits Call SERVPRO of Southeast Portland today!

COVID-19 is unrelenting and the height of most people's concerns. Thankfully there is help coming in terms of a vaccine! SERVPRO is assisting in the fight against this virus? SERVPRO of S.E Portland is providing proactive cleaning services to customers that want to take measures to protect themselves, their families, and their employees in this fight against Coronavirus. This is not our first rodeo! SERVPRO has stepped up and become a leader in the fight against the pandemic. We have fought with  everything from the common cold to the swine flu. Our highly trained professionals have been fighting pandemics for years and adhere to all CDC Guidelines. We believe it is our duty to help  our community stay healthy and ahead of the curve when it comes to health hazards. 

Proactive cleaning takes many forms, all of which should be performed by a trained professional. We have a variety of cleaning products including sterilizing and disinfecting solutions that we use to combat airborne and direct contact diseases. Some are fogged into buildings and others are sprayed directing onto surfaces and wiped off. Dwell time is the duration a product is allowed to sit on a surface in order to perform its function. We always allow for proper dwell time and cleanup of all solutions in order to provide maximum effectiveness in sterilization and disinfecting of buildings.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. The SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. If you or anyone you know is interested in proactive cleaning for their home or business, please contact us and we will be happy to assess your needs and provide you with some peace of mind during these trying times. 

Stay Safe. Stay informed.

Call us we can help!

SERVPRO of SE Portland