Recent Posts

Water Damage to Local Store

1/25/2019 (Permalink)

Commercial Water Damage to Local Store The picture shows drying equipment in use in a room were base boards were permitted to be removed for the drying process.

SERVPRO of Southeast Portland was referred a local job by a commercial organization back in December 2018. A sink had a malfunction, causing water to pour out and over the bowl rim during the night. When the store manager went in, she was shocked to discover flooded floors the next morning. She called it in and the company called us for the job. The water effected not only floors but base boards as well. SERVPRO of Southeast Portland went in and did the job in a timely manner making sure to never got in the store employees way during the drying and remediation process. Even during store hours our techs made sure it was convenient for the employees to not disturb the customers. In the time it took for us to get the job call in and completed the company was extremely pleased and said they would continue to use SERVPRO of Southeast Portland for any other jobs they would need done. 

Second Opinion

1/22/2019 (Permalink)

SERVPRO of Southeast Portland got an interesting  call one day. A client in SE PDX called in about a home going on the market. Turns out upon checking into the homes history the client discovered the home had experienced a fire 10 years prior that was unknown to them. Doing a little more investigation the client found out that the home had fire/smoke remediation done for the fire that occurred. For reasons unknown to the client as well as ourselves the attic of said home had no remediation work done to it. For this specific case we went in did our initial inspection and discussed with the client potential work the can and should be done. With SERVPRO of Southeast Portland as a client you can always be reassured that there will be no stone left unturned when you call us do your job. Customer and client satisfaction is our number one priority. 

Flooded Wellness Center

12/14/2018 (Permalink)

Water Damage Flooded Wellness Center The damage was from a plugged up drain.

A Chiropractic and Wellness center located in SE Portland experienced a plugged up drain in one of their restrooms. The owner contacted SERVPRO of Southeast Portland frustrated with what had happened to them. SERVPRO of Southeast Portland reassured the client and told them we would be able to arrive on the spot within the hour. We arrived promptly and walked the loss with the owner. The damage affected the entire building, spreading through the entire first floor going through multiple rooms as well as contaminating many contents. SERVPRO of Southeast Portland was able to go in and get the job done efficiently and effectively. The picture shows the before of the source of damage. The owner was extremely pleased with our fast response time as well as our overall remediation process. With the time it took to get everything completed and how up to date we kept the owner with the entire process through to completion. 

The Reason Fire Damage Jobs Are Best Left to Professionals

12/14/2018 (Permalink)

Fire Damage The Reason Fire Damage Jobs Are Best Left to Professionals Grease fire tore through the family room as well as kitchen.

A simple day turned into a horrible tragedy for a local family here in Southeast Portland when they experienced a grease fire that tore through half of their home. It caused extensive damage. In their time of need SERVPRO of Southeast Portland was there and ready to help. The family called us in and requested services immediately. Our team made the process as easy and simple for the family reassuring them along the way letting them know exactly what was needed and that SERVPRO of Southeast Portland would be there to help every step of the way. The before picture shows just a glimpse of the damage caused. When all the work was done the family couldn't have been more happier with SERVPRO of Southeast Portland and how their home was not only restored but improved making it "Like it never even happened." 

Smoke Damage to a Local Church

12/14/2018 (Permalink)

Fire Damage Smoke Damage to a Local Church This wall heater was one of the causes of damage. Multiple heaters in the church malfunctioned this day.

Wall heaters at a SE Portland Catholic church had a malfunction while running on a cold Portland weekday spewing out black smoke. Luckily the pastor was in his office at the time and caught it before a fire started. He turned the heater off and contacted his local firefighters. The firefighters cleared the church and made sure it was safe to return inside. From there their insurance agency recommended they give a call to SERVPRO of Southeast Portland for smoke remediation. Our team was out there within the hour doing the inspection to quickly start the remediation process. We got our equipment placed them throughout the structure starting the remediation, and got our techs to work. The entire process went by smoothly and the good people of the Catholic church couldn't stop their praises for the amazing work that SERVPRO of Southeast Portland had done. 

Drying is Key

12/14/2018 (Permalink)

Mold Remediation Drying is Key The damage to the ceiling caused by the mold.

A new local office that was being built had a case of bad mold. The walls/ceilings got covered in new drywall without the notice of them still being wet/damp by the contractor. They were left out and the rain got to them. They thought they did a good enough job drying them because the drywall wasn't damp to the touch and didn't show signs of dampness when being installed. After a few weeks the owner began to notice a musty smell and decided to investigate. He was shocked when he undid the drywall on the ceilings to find the wood structure covered in mold. He had heard about SERVPRO of Southeast Portland and immediately gave us a call. Our team went in and got the job done providing maximum satisfaction to the owner and his team. The picture shows just how extensive the mold damage was.

Commercial mold remediation

12/14/2018 (Permalink)

Commercial Commercial mold remediation Mold that was underneath the base boards causing the musty scent

SERVPRO of Southeast Portland got a call from a commercial company regarding some mold growth they had on one of their properties. They said there was a musty smell in one of their rooms but couldn't pin point exactly from where. SERVPRO of Southeast Portland was able to get out there on the same day to help find where the mold was. The owner said the room did experience a water leak, but they were able to dry it out by opening a window. Our production manager asked if base boards were removed to assist in dry out. Base boards were not removed and our Production Manager immediately knew where the source of the scent was coming from, he got permission to remove one base board and found the mold. The owner said he definitely wanted to get the remediation done as soon as possible. Our team was able to go in same day, do the work, and finish. The company was so happy with our work and respond time that they said they would use us in the future for any of their restoration/remediation needs. 

Portland 24 Hour Emergency Water Damage Service

6/4/2018 (Permalink)

SERVPRO of Southeast Portland is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (503) 427-9535

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southeast Portland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southeast Portland

SERVPRO of Southeast Portland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Portland Water Damage Situation

6/4/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Southeast Portland provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Southeast Portland arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (503) 427-9535

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Southeast Portland

SERVPRO of Southeast Portland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Portland Residents: We Specialize in Flooded Basement Cleanup and Restoration!

6/4/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Portland basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (503) 427-9535

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southeast Portland and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (503) 427-9535