Recent Posts

Having Photos Helps with Insurance Claims if a Fire Occurs, But….

6/17/2019 (Permalink)

It is important to take the time to document your home and belongings via photo in the unforeseen event that a fire occurs.  This is a definitive way to prove what condition the structure was in prior to the fire.  It also provides proof of all the belongings that you owned as well as their condition.  This can prove extremely valuable when dealing with your insurance company to file a claim for loss and damages. 

The value of this was made more evident by a situation I was told about recently in which a person whose home had caught fire.  Due to a faulty dryer his home was devastated by fire.  He left for just a few minutes and returned to the fire department doing their best to contain the fire.  He had beeen smart in that he had taken pictures of the home and his belongings, but he used his phone.  Which doesn’t seem to be a problem except for the fact that he had left his phone in the home and the pictures were only stored on his device.

This is an unfortunate circumstance that could easily happen to anyone.  We don’t always take our phone with us on a short trip.  Fortunately, there are many ways to store and backup our photos now days with many different cloud based and remote storage options.  Icloud, Google Drive and Dropbox are just a few of the options that are readily available to us.  If you are less tech savvy and still print your photos keeping a copy of them in a fire-proof safe or a safety deposit box are also viable options.  The moral is that while it is important to have pictures of your property and belongings it is equally important to have them stored in a manner that will not be affected in the event of a fire.

Are You Prepared if an Earthquake Hits Portland?

6/17/2019 (Permalink)

Risk management is an important aspect that every household, business, and government should put time and effort into. Having a go bag, plenty of food and water, and survival supplies in the event that you are separated from a resupply for up to 2 weeks is strongly recommended to all Portland residents.  Unfortunately, not all risks can be completely prevented or planned for. The city of Portland is resting on top of some major fault lines that are expected to slip within the next 50 to 500 years. The Pacific Northwest has neighbored some major earthquakes in the past; most notably The Great 1906 San Francisco Earthquake that left thousands of casualties and destroyed nearly 30,000 buildings.  More recently in 1989 I can remember vividly the images of destruction caused by the Loma Prieta San Francisco earthquake.  This occurred during the World Series that year and I can remember being in awe of the devastation it caused as a child.

Preparing for such a catastrophic event is nearly impossible. However, as history shows we rebuild. When something falls down it is within our nature to pick up the pieces and remake something beautiful. At SERVPRO of Southeast Portland we fix what has been broken every single day we come into work. Whether the “Big One” hits, a storm knocks down a tree into your home, or a fire breaks out in your garage; we will be there within a moments notice to make it “Like it never even happened.”

How Dangerous is Lightning?

6/13/2019 (Permalink)

The odds of being struck by lightning is much more likely than that of winning at most games of chance including the Lottery.  The actual odds for the average American to be struck by lightning is approximately 1 in 5,000 during their lifetime.  On the bright side if you are unlucky enough to be struck you have a 9 out of 10 chance of survival on average.  A more dangerous than being directly struck result of lightning is the fires it can cause. 

Just last year in Oregon at this time at least 163 wildfires were detected in the state after 2,800 lightning strikes. In a few days the numbers had settled down to 47 fires that burned over 22,000 acres, according to the Department of Forestry.  Lightning is quite often a sudden occurrence that sometimes is impossible to prepare for.  Especially in the case of the beautiful uninhabited forests of Oregon.  Luckily it is a rare occurrence that homes or buildings are the target of the lightning bolts. 

Nationally United States fire departments annually respond to an estimated average of 22,600 fires that were caused by lightning. These fires caused an estimated average of nine deaths, 53 injuries and $451 million in direct property damage per year. 

When we are called to an unfortunate situation you can rest assured that we will always be empathetic and professional.  While we have no control over these lightning strikes or the devastating damage they cause, we can lessen the financial burden of the damage with our services.  Our highly trained technicians at SERVPRO of Southeast Portland are always available to provide our fire restoration services no matter what the cause of the fire. 

The Weather, Like Life, Can Be Unpredictable.

6/13/2019 (Permalink)

As we all know severe weather and storms can sometimes strike out of nowhere.  Being prepared for a storm can help, but the damage left behind is inevitable.  The damage varies by the type of weather disaster from winds, to floods and lightning.  Once the storm is over SERVPRO of Southeast Portland is there to help restore your life back to normal.

There are many companies out there that advertise their ability to restore your home or business after a storm.  But only those with proper training and certification should be considered. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the main oversight agency in this industry. The IICRC requires its registrants to take extensive coursework before earning their certification. This is a symbol of excellence, and those that uphold the standards that have been set can be contacted through the IICRC.

So, when weather is unpredictable you can count on us to help during these trying times.  It is always our goal to provide you with the highest quality service to make the storm “Like it never even happened.”

How SERVPRO can make smoke damage “Like it never even happened.”

6/12/2019 (Permalink)

After the brave firefighters have performed their job the aftermath left behind can be daunting.  That’s where SERVPRO of Southeast Portland takes pride in our ability to help those who have just endured a fire.  When the reality sets in of all the damage that the fire has caused it may be hard to conceive that the building will never return to normal. Our trained technicians work hard to do just that, make your home or commercial building return to normal. 

The danger of the fire may be gone, but damage can continue to affect the structure and belongings. Ash and smoke, if left alone will likely cause extensive corrosion, etching, discoloration as well as lingering powerful odors. Our trained professionals that clean fire and smoke damage can stop this before it becomes a major problem.

The sooner you reach out to us, the sooner we can begin the fire restoration process.  Our caring staff will work diligently to restore the damage to your building and belongings that were affected by the unfortunate fire.  Our company goal is to make this traumatic event “Like it never even happened.”

Top 5 Causes of Fire in Portland

6/12/2019 (Permalink)


It seems everyone in Portland loves to cook and eat, but it is important to practice your culinary skills in a safe manner.  Fires caused by cooking are the number one cause of fires in Portland.  Who doesn’t like deep fat fried foods, but be careful since frying with oil is one of the main causes of cooking related fires.  Others include flammables near open flames, leaving the cooking area, faulty appliances and cooking while impaired.  So, enjoy cooking, just remember to be safe. 


We all know how bad cigarettes are for your health and being a leading cause of fires is just one more reason not to smoke.

Electrical Safety

One reason to buy those new appliances you’ve been wanting is that electrical fires caused by faulty electrical outlets and old, outdated appliances are common.  Need a reason to update your lighting, well light fixtures, lamps and light bulbs are another common reason for electrical fires.  The use of extension cords and space heaters are also a cause of fires that should be addressed.

Home Heating Equipment

No matter what method you use to heat your home there is always the possibility it may cause a fire.  Whether you have a wood stove, fireplace, gas or electric heat care should be taken to ensure they are functioning properly to prevent a possible fire. 

Candle Safety

Candles are great.  They create a pleasant ambience.  They smell nice and they provide light.  Just make sure you don’t leave them going while your sleeping or leave the house. 

Highest Quality Products and Equipment

3/27/2019 (Permalink)

Rapid advancements in the technology and techniques allow SERVPRO of Southeast Portland Professionals to restore a property back to preloss condition quickly, reliably and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

• An infrared camera may be used to identify water location for thorough water removal.

• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

• Submersible and gas-powered pumps for continuous pumping of high-level water. 

• Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

• High-speed air movers causes moisture to evaporate at a faster pace

• Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

• Air scrubbers

• Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

• Deodorization products control odors from excessive moisture.

• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Proud to be a Member of the Southeast Portland Community

3/27/2019 (Permalink)

SERVPRO of Southeast Portland takes great pride in being a part of the Southeast Portland community. We understand that communities like ours hold America together. Recently participating in the Hope Gala for the local Catholic Charities was a great way to be involved in our community.  We want to do our part to ensure the Southeast Portland community thrives by helping those less fortunate, keeping the area safe and making our community the best it can be.

As a locally owned and operated business, SERVPRO of Southeast Portland is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the Portland, OR community and want to do our part to make our community the best it can be.

24/7 365 We Are There for You

3/25/2019 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Southeast Portland provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Southeast Portland arrives quickly and starts the water extraction process almost immediately. Here's a look at the water damage timeline; 

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.

• Water is absorbed into walls, floors, upholstery, and belongings.

• Furniture finishes may bleed, causing permanent staining on carpets.

• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.

• Metal surfaces begin to tarnish.

• Furniture begins to swell and crack.

• Dyes and inks from cloth and paper goods spread and stain.

• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.

• Doors, windows, and studs swell and warp.

• Metal begins to rust and corrode.

•Furniture warps and shows signs of mold.

•Paint begins to blister.

• Wood flooring swells and warps.

• Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Honesty and Integrity

3/22/2019 (Permalink)

As a trusted leader in the restoration industry, SERVPRO of Southeast Portland understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption so you can get back to living your life.

At SERVPRO of Southeast Portland, we are dedicated to restoring your property to "Like it never even happened." As a locally owned and operated company, providing our friends and neighbors with the best possible customer service is our business.

We are proud to serve our local communities; Portland, Mt. Scott, Lents, Hawthorne, Woodstock, Sellwood, Westmoreland, Eastmoreland, Brentwood-Darlington and Brooklyn.

In addition, SERVPRO can help manage the insurance paperwork and process for you.